Jobs in Asia

(1)

Head of New Energy Finance Tokyo

Bloomberg New Energy Finance - Tokyo (Within 23 wards, Tokyo, Japan)
Job Description
Head of New Energy Finance Tokyo

Job Requisition Number: 37645
Asia Pacific
Tokyo - JPN

The Role:
Bloomberg New Energy Finance (BNEF) is the definitive source of insight, data and news on the transformation of the energy sector. BNEF has staff of more than 200, based in London, New York, Beijing, Cape Town, Hong Kong, Munich, New Delhi, San Francisco, São Paulo, Singapore, Sydney, Tokyo, Washington D.C., and Zurich. Our dedicated global network of analysts are continuously monitoring policy developments, technology changes, company strategies, financial activity and other economic drivers allowing instantaneous transparency into the current and future transformation of the energy sector ¿ specifically as it pertains to the development of renewable energy, natural gas, smart grid and carbon markets.
We are seeking a talented, highly-motivated individual to run our research team in Japan. Specifically, we are seeking an individual with a background in one or more of the following: natural sciences, engineering, economics, or finance. The successful candidate will analyse the energy market in Japan, manage a small team of analysts, represent the company at conferences, directly support clients with requests and work closely with the commercial team to grow the company in Japan. Research findings are communicated in a clear and insightful manner, through research notes, reports and presentations. The ability to discuss with and present results to clients is an important part of the role and the individual should be comfortable with doing this in both English and Japanese.

Qualifications:
-Strong working knowledge of economics, finance, and energy markets with recognition as an industry expert
- Articulate (both verbally and in writing) and able to communicate complex issues to non technical audiences in both written and verbal form. Fluency required in both English and Japanese language
- Confidence and ability to work at a senior level. This experience could come from the consulting profession, the utility sector, policy or regulatory authorities, equipment supply or the finance sector.
- Ability to work across many disciplines, including strategic analysis, industry economics, data systems and software.
-Ability to cut through the noise of large quantities of information, and to extract, analyze and communicate key trends and implications
- Innovative and creative, with proven ability to convert ideas into valuable services.
- Thought-leader and self-starter, with a high work-rate and ability to work on parallel tasks whilst maintaining attention to detail.

Company Description
Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 310,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,300 news and multimedia professionals at 146 bureaus in 72 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.

Additional Information

Posted:April 2, 2014
Type:Full-time
Experience:Not Applicable
Functions:Analyst
Industries:Fin, Information Services, Information Technology and Services
Employer Job ID:37645
Job ID:6863940

Veteran Commitment
Bloomberg New Energy Finance commits to hiring returning veterans.

(2)

IT Operations Support Representative

Bloomberg LP - Hong Kong
Job Description
IT Operations Support Representative

Job Requisition Number: 37646
Asia Pacific
Hong Kong - HKG

The Role:

Bloomberg's IT department is looking for a motivated and hard-working candidate to join the team. Based out of Hong Kong you will be working in the Asia Pacific IT team as part of the global Information Systems group to provide support to our internal customers. You will be supporting the entire organization which includes departments such as News, Multimedia, Global Data, Sales and Financial Products as well as working closely with the Network and other Information Systems Teams on the global level.

Responsibilities of this role include providing primary and face to face technical support for our employees in offices within the Hong Kong Region which includes Taipei, Beijing, Shanghai and Hong Kong as well as remote and telephone support for employees in other parts of Asia Pacific. As part of the global team, you will also be required to support employees in the Americas and Europe during your designated work hours.

You will be required to maintain, analyze, troubleshoot and repair computer system hardware and peripherals as well as install, document and perform upgrades on software systems. Besides assisting in desktop support, you will also be required to play a key role in the back office (Comms Room) supporting the existing systems and taking ownership of new projects and installations.

You will be exposed to a variety of other opportunities such as providing audio visual support during internal client events, as well as providing technical solutions on mobile devices. You will be assigned projects and given opportunities to work closely on Office Expansions and Relocations to Hardware role outs and regional software upgrades.

Qualifications/Skills/Requirements

-Strong interest in Information Technology
-Organized and flexible approach to challenging situations and problem solving
-Strong communication, coordination and customer service skills
-Possess project management skill sets with proven track record in achieving milestones and meeting deadlines
-Knowledge of budgeting and financial tracking
-Prior experience with Microsoft OS and applications would be preferred
-Knowledge of Backup Systems, Proxies, Firewalls and Antivirus
-Good knowledge in Networks such as Cisco & switch/router data & voice products
-Experience with Telephone systems specifically IP. Avaya and Nortel
-Blackberry / BES, Apple iOS and Android device configuration and usage experience
-Communications/Server room experience, cable patching and racking of equipment
-Understanding of Server and Wireless technology would be preferred
-Knowledge of Tandberg video conferencing systems
-Prior experience in vendor management would be an advantage
-Have a good level of understanding of the technical management of audio visual equipment, such as paging, media distribution etc.

MCSE, CCNA, PRINCE2, PMP or similar qualifications would be of benefit.
Fluency in English and one of the Asian languages is an advantage (e.g. Mandarin, Cantonese, Hindi, Thai, Vietnamese and Japanese). As part of the regional team, your main language medium would be English.

Additional Information

Posted:April 2, 2014
Type:Full-time
Experience:Not Applicable
Functions:Finance
Industries:Financial Services, Information Services, Information Technology and Services
Employer Job ID:37646
Job ID:6863944

(3)

Desktop Solutions Specialist

Bloomberg LP - Singapore
Job Description
Desktop Solutions Specialist

Job Requisition Number: 37647
Asia Pacific
Singapore - SGP

The Role:
Bloomberg is looking for a qualified application developer with a solid understanding of the financial markets to join our growing Desktop Build Group in Singapore. The Desktop Build Group is a resource that works closely with Bloomberg Sales and Product departments. The aim of the team is to increase our clients dependency on our product by creating desktop solutions, mainly
spreadsheet applications, which use our Excel Add-In. Projects include assisting customers in the migration of their worksheets from a competitor linked product to Bloomberg data, and building sophisticated models that fill a product gap.

Responsibilities:
- Developing customized solutions for Bloomberg clients and prospects.
- Building broad reaching Excel-based solutions to be published in a global
Template Library.
- Assisting the Bloomberg Sales Force in promoting our Excel Add-In and newly
created templates.
- Liaising with the Bloomberg Product Development teams to document product
gaps and drive product enhancements.
- Directly impacting sales through developed applications and direct customer
interaction.

Requirements:
- Must have previously worked in a financial markets environment and have a
good understanding of different asset classes.
- Exceptional knowledge of Microsoft Excel and Visual Basic for Applications
(VBA) is required.
- Knowledge of Microsoft Visual Studio .NET (C# or VB.NET) is a plus.
- Must be proactive, high energy, customer-orientated, and prepared to take
ownership in a fast turnaround/development environment.
- Prior experience with use of the Bloomberg Terminal or similar products is a
plus.
- Excellent verbal, presentation and written communication skills.
- Excellent command of English required.
- Some travel might be required.

Additional Information

Posted:April 2, 2014
Type:Full-time
Experience:Not Applicable
Functions:Information Technology, Engineering, Finance
Industries:Financial Services, Information Services, Information Technology and Services
Employer Job ID:37647
Job ID:6863945

Veteran Commitment
Bloomberg LP commits to hiring returning veterans.

(4)

Chinese Language Editor

Bloomberg Businessweek - Beijing (Beijing City, China)
Job Description
Chinese Language Editor

Job Requisition Number: 37629
Asia Pacific
Beijing - CHN

The Role
Bloomberg Businessweek is hiring an editor to help overseeing the editorial content of two Chinese-language editions, as well as the respective APP versions, published by local partners in China and Hong Kong through licensing arrangements. The successful candidate will help to review local stories written by the partners' reporting staff as well as the quality of translated stories sourced from the English Bloomberg Businessweek. The editor will also be expected to assist in internal and external communications on both content-related issues and client requests, and to help prepare and pass on story ideas - and reporting or writing based on need - emerged from the Chinese-language editions to Bloomberg's editorial teams.

Qualifications:
- Bachelor's degree or equivalent experience
- Native Chinese speaker
- Minimum 5 years of working experience in Western journalism setting;
- Experience in writing/editing stories essential
- Experience in financial translation essential
- Communication skills essential
- Must be able to multitask and keep a cool head in challenging situations
- Able to work flexible and/or long hours
- Knowledge of China and Hong Kong a plus
- Working experience at a newspaper/magazine a plus

Additional Information

Posted:April 2, 2014
Type:Full-time
Experience:Not Applicable
Functions:Writing/Editing
Industries:Financial Services, Information Services, Information Technology and Services
Employer Job ID:37629
Job ID:6853176

(5)

Account Manager – EPG Corp Accounts

Microsoft - Kuala Lumpur, MY (Kuala Lumpur, Malaysia)
Job Description
Job Category: Sales
Location: Kuala Lumpur, MY
Job ID: 847686-120455
Division: Sales

The Account Executive, EPG role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship- and sales-excellence practices where the customer views the AE as a trusted advisor. The World Class AE profile is a synthesis of the science and art of selling. The art refers to the AE’s character (C), attitude (A), relationship (R) and emotional intelligence (E). The science refers to Sales Excellence in Relationship Management, Opportunity Management and Business Management enabled through tools, processes and scorecards. Together, they build strong trusted advisor relationships, yield high customer satisfaction and goal attainment.

Key Accountabilities:
•Expand the footprint in accounts through year-over-year percentage increase in customer addressable revenue (AR)
•Achieve account growth through increased signed EA renewal rates and net-new opportunity revenue while meeting annual revenue targets
•Year-over-year growing integration of partners and services in key wins
•Achieve year-over-year increase in customer satisfaction as measured by Relationship Management scores
•Ensure reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales Management and included as part of a comprehensive up-to-date account plan
•Drive business value in every discussion and every proposal with the customer.

Key initiatives and challenges
•Achieve greater understanding of the competitive landscape in the customer base as customers are looking for ways to cut cost out of their business model
•Gain more in-depth focus on industry or vertical solutions to meet customer needs, and the business value proposition that Microsoft offers in helping customer’s meet their challenges and business opportunities
•Develop deeper understanding of the marketplace and an in-depth knowledge of the customer’s industry and core business process across the customer base
•Finding effective ways to sell with an understanding of current economic/market conditions through creative deal structuring, creative terms, value propositions, etc., that demonstrates to customers how Microsoft can save them money and get the most value of their investment.

Experiences Required: key experiences, skills and knowledge:
•Strong sales and business background centered on Microsoft technologies
•5-10+ years of industry-related experienceī
•Deep understanding of key competitive technologies.
•Extensive experience in working with teams (virtual and local) is required.
•Ability to articulate the advantages of Microsoft technologies to senior business and technical decision makers mapped to the customer’s core business priorities

Education:
•B.S. in business administration with exposure to Information Technology (or equivalent) is required; MBA is preferred.

Company Description
AMAZING THINGS HAPPEN HERE!
At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.
Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We're passionate about what we do.
What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here.

Additional Information

Posted:April 2, 2014
Type:Full-time
Experience:Not Applicable
Functions:Sales
Industries:Computer Hardware, Computer Software, Information Technology and Services
Employer Job ID:847686-120455
Job ID:6870253

(6)

Senior Program Manager-STB-Beijing

Microsoft - Beijing, CN (Beijing City, China)
Job Description
Job Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 847676-120449
Division: Server & Tools Business

Are you looking for opportunities to drive projects on cutting edge technologies, define new processes for working with open source communities and have a huge, visible impact? If you answered yes, this is the job for you.

Microsoft Open Technologies, Inc., China, a wholly owned subsidiary of Microsoft Open Technologies, Inc., is the newest investment from STB. It is helping bring the best of breed of Open Source technology to Windows Azure China, helping design the new standards, inviting Open Source developers to work with our Phone, IE and Windows 8 platforms, and advancing the all-up Microsoft Openness initiative.

As part of this dynamic team, you will be working closely with our Redmond team and help advance Microsoft’s investment in openness in China by working closely with different business groups across Microsoft China and our Redmond team to deliver critical interoperability technologies in collaboration with open source and open standards communities in China. This is a unique opportunity to turn your passion into your job, join an agile and innovative team helping the company in its drive towards greater Openness.

Linux, Node.js, Redis, MongoDB, CouchDB, Eclipse, SOLR, jQuery, Apache Cordova are only some of the most recent open source projects we have worked on. Check out our GitHUb repos at: to see the list of our latest releases (more will be added soon).
MSOpenTech and MS OpenTech China are growing fast, so we need people who can work in an agile and dynamic environment. This is a great opportunity to work with non-Microsoft stacks and to learn about open source. The position offers an opportunity to do highly visible work that deeply impacts Microsoft core businesses. You will be a technical feature PM who will work with internal FTE devs and vendors to create open source solutions for critical Microsoft products and technologies.
Embracing the innovation happening in the Open Source is critical for the long term success of the Microsoft ecosystems. Building an agile infrastructure to work quickly and effectively with the communities to leverage and cross-pollinate the innovation we build is critical.
Your job will be to own end-to-end a critical initiative, making sure that all the technical, legal and business constraints are respected, and to interact with a set of key internal and external partners who all need to collaborate to deliver this project. You will interact with CTO-level contacts for our external China partners and will have to interact with several architects and executives in product teams in the company. You will need to come up with technical solutions and to work with internal and external China customers to ensure their success, as well as working with upper management and other product teams to collaborate in crafting and executing on the overall collaboration strategy.
You must have a strong customer focus, be able to drive consensus, keep teams focused on priorities and have a passion for building flexible, re-usable and scalable solutions. At the same time, there are some very deep technical challenges: you need to be curious, up-to-date with the new trends in the technology world and able to drive the right decisions through a large set of stakeholders. You are the sort of PM who asks ‘why’, strives for simplicity and elegance in design and can make things happen. You are concise, action oriented, a natural leader with strong technical skills and can quickly come up to speed on large problems. You like ‘the big picture’ and want to understand how all the cross team work fits together smoothly and how it evolves for future success. Minimum of 5 years’ experience as a Feature PM and Release PM in Microsoft Product teams is desired for this job. External experience as a Feature PM will also be counted. A degree in Computer Science and other related technical disciplines is recommended for this position.
MSOpenTech China is looking for a rock-star PM to drive critical Open Source projects and initiatives inside and outside of Microsoft. We have our hands in all the hot technologies and a startup-like atmosphere where anything is possible. Join us, and be a part of building a new way for Microsoft to interact with Open Source in China.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Information Technology
Industries:Computer Hardware, Computer Software, Information Technology and Services
Employer Job ID:847676-120449
Job ID:6870284

(7)

System Center Support Engineer-GBS-Shanghai

Microsoft - Shanghai, CN (Shanghai City, China)
Job Description
Job Category: Customer Service & Support
Location: Shanghai, CN
Job ID: 847677-120445
Division: Services & Support

Job Description:
Do you want to learn the cutting edge technology of IT management such as Private Cloud and BYOD? Do you want to work with the enterprise customers across Asia-Pacific and around the world? Do you want to join a team of talented people working together, growing together, and having fun together? If your answers are Yes!, the Microsoft GTSC System Center Team is the team you want to join.
The Microsoft System Center product is a comprehensive IT infrastructure, virtualization, and cloud management platform. It provides a unified management toolset for IT applications and services - enabling productive infrastructure, predictable applications, and cloud computing. Furthermore, it offers deep application insight combined with a service-centric approach to ensure applications run smoothly. Automation. Self-service. Application insight.
The Microsoft GTSC System Center team provides technical support and high customer satisfaction to Microsoft Enterprise Premier Customers across the APAC region and worldwide. Our customer base consists of large enterprises like Morgan Stanley, Shell Oil, and Macquarie Group, etc.
We are looking for a strong support engineer who is passionate about IT management and new IT industry trends, who is able to learn new technologies and identify root causes of complicated problems, and who is willing to help customers and teammates and make others great.
Main Responsibilities:
Customer Issue Resolution & Responsiveness
- Drive the communication with the customer to ensure the customer has confidence on problem resolution provided by Microsoft.
- Technical support to Microsoft Enterprise Premier Customers across the Asia region.
- Resolve critical issues of Microsoft network infrastructure servers (ConfigMgr, or OpsMgr, Active Directory, SQL).
- Represent Microsoft and achieve high customer satisfaction.
- Use trace, protocol analysis, and other sophisticated tools to analyze problems.
- Act as the second tier support to take the escalation and solve the customer issue from subsidiary.

Effective Communication & Collaboration
- Identify the right resource to collaborate with for tough & political hot problem.
- Collaborate with cross-group peers both proactively and reactively.
- Produce quality documentation and share with the appropriate team members and tech lead as appropriate.

Training & Readiness
- Identify current knowledge deficiencies/training needs, as well as potential future needs.
- Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions).
- Make effective technical presentations, both internal and external.
- Provide documentation and mentoring to others within your technical specialty.
- Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies/training needs, as well as potential future needs.
- Work with your manager and Tech Lead (where appropriate) to develop a comprehensive personal/technical development plan.
- Implement your development plan, actively seek development opportunities, and complete all scheduled training.
- Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans.

Operational Precision
- Adhere to published queue or call back schedule and be available for on-call duty, as necessary.
- Use appropriate documentation and utilization and / or labor tracking methods to account for time.
- Manage and prioritize your workload while keeping team members and management appropriately informed.
- Participate in ad-hoc projects per management request or business need.

Qualifications:
1. Bachelor or Master Degree in Computer Science, Electronic Engineering or equivalent experience.
2. Experienced in enterprise IT deployment, infrastructure System Administration.
3. In-depth knowledge on one or more of network OS, Directory service, System management, and TCP/IP protocol family.
4. Strong analytical logic and problem troubleshooting skills.
5. Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit.
6. Must have strong verbal and written English skills;
7. A minimum of 2 years IT experience and demonstrate aptitude for providing superior customer service in politically charged environment.
8. Strong analytical logic and problem troubleshooting skills.
9. In-depth understanding of Microsoft Windows Server products or other OS product family.
10. SMS/MOM experience is preferred. C/C++ programming experience is preferred
Microsoft is an equal opportunity employer and supports workforce diversity.

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Customer Service
Industries:Computer Hardware, Computer Software, Information Technology and Services
Employer Job ID:847677-120445
Job ID:6870266

(8)

Senior Program Manager-STB-Beijing

Microsoft - Beijing, CN (Beijing City, China)
Job Description
Job Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 847675-120448
Division: Server & Tools Business

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

(9)

Premier Field Engineer-Exchange-GBS-Guangzhou

Microsoft - Guangzhou, CN (Guangzhou, Guangdong, China)
Job Description
Job Category: Customer Service & Support
Location: Guangzhou, CN
Job ID: 847667-120441
Division: Services & Support

Job Description:

Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products, through trusted advisor relationships and through the optimization and successful implementation of technology. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. The Senior PFE role delivers an outstanding quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by accomplishing high level design tasks and excellent implementation tasks. The Senior PFE acts as a trusted advisor to customers by providing proactive and reactive delivery that involve the most advanced Microsoft infrastructure technical skills in enterprise-scale environments. Activities particular to this position are mainly based on the engineer’s knowledge and expertise in Windows Server, Active Directory, Exchange and System Center suites. Outstanding communication skills (written and oral) in Chinese are mandatory, excellent written and oral English is preferred. This role requires travel and 24x7 on-call duties.

General Job Scope and Impact:

- Possesses deep technical expertise in at least one technical specialty. Solves complex technical problems through sound, creative troubleshooting. Examines possible workarounds and escalates as required.
- Delivers proactive services with respect to one or more technical specialty areas.
- Provides assistance to peers and/or virtual team members with respect to sharing knowledge and best practices.
- Participates in technical interviewing component of the recruiting and selection process for new team members.
- Contributes in technical depth areas to the related technical communities inside and outside Microsoft
- Proactively seeks and pursues opportunities inline with strategic local Premier initiatives.
- Actively participates in the realization of the local team's goals. Takes initiative to help peers.
- Sets an example of excellence as a Microsoft representative, enhancing the company's image and reputation through his/her credibility, preparation, and commitment.
- Contributes to the evolution of the service catalogue/scope of offerings available to Premier customers.
- Serves as a regional subject-matter expert who can fix/address the most challenging problems.
- Provides mentorship and supports peers in local region. Mentors engineers that are new to the organization and provides support to peers in the local region with respect to local business and practices.
- Cultivates PFE business growth within local region. Builds and maintains strong business relationships with the Premier organization and customers in local region.

Specific Duties of this Position (include but not limited to):

§ Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
§ Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
§ Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)
§ Responsible for providing high-availability assistance and/or on-site requiring travel.
- Makes good, timely decisions in complex situations with uncertainty or pressure on a consistent basis. Determines most effective method of problem resolution by utilizing internal resources when necessary. Decision characteristics include: impact to customer business value where engaged, impact to Microsoft revenue where engaged.
- Consistently applies “lessons learned” to current decisions. Uses a mixture of analysis, business acumen, experience and judgment to make high level decisions when necessary.
- Helps others think through the impact of decision alternatives. Quickly and efficiently sorts through data to identify key issues or variables to consider in making critically important strategic decisions.
- Understands tactical business fundamentals and incorporates them into solving business issues.
- Understands technical trends of customer implementations of Microsoft Enterprise products.
- Acts as a trusted technical advisor for service issues with respect to technical specialty.
- Communicates strategic customer opportunities to local Premier stakeholders.
- Participate in proactive account management, planning and strategy for targeted accounts.
- Aware of changing market and industry opportunities and providing feedback on these opportunities to the account team and/or internal management.
- Cultivates trusted advisor relationships with Premier customers.
- Engages with customer's key business decision makers on tactical opportunities to mobilize the correct Microsoft resources. Relationships are across customer groups and/or segments on their most difficult, tense and high-pressure issues to accelerate customer adoption and productive use of Microsoft products.
- Develops relationships with internal technical specialty groups and representatives (peers, Premier, MCS, CSS, CPR, and Product Groups).
- Understands technology trends and competitor strategies to consistently make effective decisions that impact customer business value where engaged, impact to Microsoft revenue where engaged.
- Demonstrates a keen understanding of the relationships among various components of large-scale environments that cut across multiple technologies.
- Instantly recognizes technical situations that have dramatic impact across customer verticals and develops agreed-upon task ownership and communication processes around them.
- Contributes to projects and initiatives impacting his/her specialty within the PFE organization.
- Participates in projects and initiatives involving partnering organizations (Eg. Premier, Product team) to accelerate regional PFE strategies and objectives.
- Evangelizes and teaches virtual team members how to think more clearly and critically and how to reach beyond existing solutions and technologies to incorporate new ideas.
- Demonstrates leadership exemplifying Microsoft values. Shows clear, in-depth understanding of his/her strengths and weaknesses and uses this to maximum advantage.
- Consistently leads sharing of best practices across the local region.
- Engineer consistently provides actionable feedback to internal groups (Product Groups and/or CPR and/or CSS and/or MCS) on Microsoft products with respect to competitor threats. Eg. Features and functionality of competitor products for specialty.

Desirable Qualifications

Exchange:
Bachelor's or postgraduate degree in Computer Science, Information Systems, Electrical Engineering or equivalent experience.
MCSE, or other applicable advanced certification is strongly preferred, but not required at hire. We will consider related field (or equivalent) experience
Demonstrated the capability working with customers and partners building, deploying, operating and optimizing large enterprise Exchange environments
Be experience in technical design, driving projects, managing and building new relationships with internal and external customers and partners, and great team spirit.
Minimum of 3 years of experience with Exchange products
Logical and methodical troubleshooting and problem solving both technically and on an interpersonal level.
Experience with a variety of relevant technical analysis tools
Experience of migrating from previous versions of Exchange Server or third-party messaging systems
Experience of SMTP, POP3 and IMAP protocols
Experience tuning and scaling Exchange servers.
Experience Troubleshooting Exchange Server related issues
Knowledge of monitoring alerting and logging
Proficient in PowerShell / Active Directory / networking(DNS,DHCP,SNMP)
Must have thorough working knowledge of Windows Architecture and Internals (e.g. Processes, Threads, Memory Management, Networking, Kernel Architecture)
Experience working with large enterprise-scale Microsoft Active Directory deployments
Has leant or understanding Cloud Services

Lync:

Bachelor's or postgraduate degree in Computer Science, Information Systems, Electrical Engineering or equivalent experience.
MCSE, or other applicable advanced certification is strongly preferred, but not required at hire. We will consider related field (or equivalent) experience
Demonstrated the capability working with customers and partners building, deploying, operating and optimizing large enterprise Lync environments
Be experience in technical design, driving projects, managing and building new relationships with internal and external customers and partners, and great team spirit.
Minimum of 3 years of experience with Lync/OCS products
Logical and methodical troubleshooting and problem solving both technically and on an interpersonal level.
Experience with a variety of relevant technical analysis tools
Be familiar with VoIP technology/protocols, such as SIP,RTP/RTCP,SRTP
Experience on Audio/Video conferencing, enterprise voice deployment
Proficient in firewalls/hardware load balancer ,reverse proxy(SNAT&DNAT) and PKI system configuration(Certificate/SSL/TLS)
Experience on Lync/OCS integration with Exchange/SharePoint server
Knowledge of IP-PBX, IP Gateway and PSTN technology ,such as E1/T1,PRI,CAS/CCS with Avaya/Cisco PBX experience as a plus
Basic understanding of media packets traversal over NAT device ,such as STUN/TURN/ICE
Proficient in PowerShell / Active Directory / networking(DNS,DHCP,SNMP)
Must have thorough working knowledge of Windows Architecture and Internals (e.g. Processes, Threads, Memory Management, Networking, Kernel Architecture)
Experience working with large enterprise-scale Microsoft Active Directory deployments
Has leant or understanding Cloud Services

Minimum BS/BA + 8 yrs relevant experience.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Microsoft is an equal opportunity employer (EOE) and strongly supports diversity in the workforce.

Additional Information

(10)

Support Account Manager, Microsoft Dynamics, Asia

Microsoft - Shanghai, CN (Shanghai City, China)
Job Description
Job Category: Customer Service & Support
Location: Shanghai, CN
Job ID: 847072-120444
Division: Services & Support

Job Title: Support Account Manager, Microsoft Dynamics Asia
Group: Asia Dynamics support, Small and Midmarket Solutions & Partners (SMS&P) Technical Support
Location(s): Shanghai, China

Help Microsoft capitalize on the $78 Billion dollar market for ERP and CRM products by driving local engagement with the Dynamics Business Group and by ensuring partners and customers have a positive experience deploying and using Microsoft Dynamics products. Help Microsoft win market share by improving the customer and partner experience and be the differentiator against other software providers through excellent customer service delivery and support.

Job Purpose/Overview: The purpose of the Support Account Management (SAM) is to drive market share by managing the services and support relationship and benefits of Dynamics Partners that have a Microsoft Dynamics partner service plan (Advantage & Advantage Plus.) SAMs work with partners to build and manage a service delivery plan to help partners build capacity and capability through enablement offerings, close deals and implement solutions through presales and post sales services, and facilitate issue resolution and escalation handling.

Responsibilities:
Liaise with local Dynamics Business Group leaders, Partner Team, Support Engineers, regional and Global SAM Team, Global CRT Team, Global Partner Services Team and Sales and Marketing Teams to support Dynamics business objectives, drive adoption of Dynamics Partner Service Plans, and mitigate impact of customer escalations.
Organized and deliver services against partner service plan in both proactive and reactive manner
Manage critical, high impact escalated problems for customers to ensure timely resolution and minimize legal and financial risks, as well as mitigate impacts to customer satisfaction and experience.
drive business initiatives across the region via project Management methodology
Be accountable for achieving managed partner satisfaction targets.
Success metrics includes partner service plan renewals, satisfaction targets, partner readiness
Build positive working relationship with stakeholders
Build strong relationships with local sales and marketing teams and improve the capability of the Dynamics Partner Channel through pro-active enablement and technical support.
Surface insights from partner engagements and share with stakeholder and management. Utilize insights to improve partner capability and capacity, as well as to develop service offerings and IP.

Qualifications include:
The ideal candidate will have a minimum of five to seven year years of experience in technical support, account management, or customer support. Customer/partner facing experience required.
Be able to work independently in ambiguous environment and demonstrate leadership
Bachelor’s Degree, in a technical discipline. Degree/certification in services management is a plus.
Solid project Management experience, PMP/Prince2 Certification desired
Strong oral and written communication skills in English and Chinese language, be able to conduct tough customer conversation
Should have demonstrated strong problem resolution and decision making skills.
Experience with, or understanding of, large scale software deployments project.
Familiarity with ERP industry and software applications is a plus.
Must have strong conviction and determination and be able to influence others, including partners, customers and those in Microsoft outside of the SMS&P Support Team.
Ability to manage conflict and drive agreement on decisions for which conflicting opinions and input exist.
Should have demonstrated strong problem resolution and decision making skills.
Ability to pro-actively identify risks and dependencies and put in place plans to mitigate them.

Microsoft is an equal opportunity employer and supports workforce diversity.

Additional Information

(11)

Apple Solutions Consultant

Apple - Shenzhen -China (Shenzhen, Guangdong, China)

Job Description
Apple Solutions Consultant (ASC) is a full-time Apple employee who works in Apple Shop to deliver the desired customer experiences to our customers. This role reports into Apple Associate Regional Manager and works full time in a dedicated Apple Shop in Chain Electronic Store retail environment.

Key Qualifications

    Excellent verbal and written communication skills. Fluent in Chinese and has intermediate English level
    Strong presentation / group demonstration skills
    Good team work and collaboration
    Extraordinary customer service and solution oriented sales skills
    Good business acumen
    Strong problem solving and organizational skills
    Self starter and result oriented
    Ability to lead and influence others
    High level of integrity and trust
    Knowledge of Mac is preferred

Description

The ASC acts as an ambassador of the Apple brand and will oversee the merchandising and operations of an Apple Shop and grow the Mac and add-on business in the store.

The ASC is accountable for driving sales performance through providing excellent customer services, giving one to one and one to many product demonstrations of Apple-based solutions, and ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple’s standards.

The ASC is also responsible for providing training to the retail partner’s staff on Apple products and Apple Shop merchandizing and maintenance standards. Other key responsibilities include providing business insights and identifying opportunities.

Education

Bachelor’s degree
Experiences in Retail or sales roles (minimum 1-2 years)

Additional Requirements

Remarks:
Relocation support will not be provided for this role.

Company Description

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.

Additional Information

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Sales
Industries:Consumer Electronics
Employer Job ID:29020276en
Job ID:6868940

(12)

iAd Account Manager (契約社員)

Apple - Tokyo -Japan (Within 23 wards, Tokyo, Japan)

Job Description
Apple’s iAd business unit is seeking an Account Manager who will manage client accounts in Japan across the iAd for Developer and iAd for Brand platform. The role’s main responsibility is to maximise revenue from clients through professional management of the execution of the campaigns and development of the accounts. We seek someone with a solid track record of success, a very professional approach and an entrepreneurial spirit. The candidate should be a smart, energetic and ambitious individual with excellent client management and campaign management skills to help continue iAd’s rapid growth and leadership position in the mobile advertising space. This person will be based in the Apple offices in Tokyo.

Key Qualifications

    Bachelor’s degree in business, advertising, marketing or related field
    Previous digital account management experience from a Full Service agency or a media company (preferred).
    Attention to detail, ability to multitask and strong analytical and organizational skills required
    Fluent (Business level) in English and Japanese required
    Excellent oral and written communication skills
    Ability to work independently and with a team in a fast paced, rapidly-changing start-up environment
    Strong knowledge of Excel and Keynote or Powerpoint
    Excellent client management skills
    Extremely professional and positive demeanor
    Track record of overachievement

Description

Account Management
Campaign Management
Ad Operations support
Build, maintain & grow advertising client/agencies relationships
Attend as a facilitator to weekly meeting with agencies
Develop proposals, media plans and assist in campaign renewals
Manage the overall execution of campaigns to ensure campaigns perform well and clients are satisfied, including liasing with various iAd teams in Tokyo and international offices
Plan and manage the set up, monitoring, and optimisation of campaigns
Learn and use all campaign management and reporting tools
Identify client’s key advertising objectives and campaign KPIs and help to achieve that
Proactively identify new opportunities for these clients to advertise on the iAd platform
Report directly into the Head of Client Services EME

Company Description

Additional Information

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Marketing
Industries:Consumer Electronics
Employer Job ID:28804475en
Job ID:6868932

(13)

Apple Solutions Consultant

Apple - Taipei -Taiwan (Taiwan)

Key Qualifications

Description

The ASC acts as an ambassador of the Apple brand and will oversee the merchandising and operations of an Apple Shop and grow the Mac and add-on business in the store.

Education

Bachelor’s degree
Experiences in Retail or sales roles (minimum 1-2 years)

Additional Requirements

Remarks:
Relocation support will not be provided for this role.

Company Description

Additional Information

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Sales
Industries:Consumer Electronics
Employer Job ID:29265588en
Job ID:6868926

(14)

AppleCare Auditor

Apple - Shanghai (China APO Only) -China (Shanghai City, China)

Job Description
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Key Qualifications

    >5 years working experience, 4 years quality management experience at electrics consumer products. have project management experience is plus
    Familiar with quality tools utilization in data collection, process control via SQC, SPC, able to use DOE and six sigma been certified is plus
    Have internal audit experience and familiar with electrical products manufacturing process, engineering background is plus
    Able to adapt to frequent travel
    Fluent oral & written english and familiar with office software

Description

1. Able to provide basic technical or quality direction and guidance to OEM quality team. Develop OEM supplier to meet quality goals and drive for improvements against field complaints
2. Conduct internal audits and provide daily summary. Monitor each supplier performance through measurement of production line statistics
3. Drive CONQ reduction in operation through active reduction in product field returns
4. Participate in routine regular review with supplier and trigger management alert on adverse quality situation
5. Provide full supports to an assigned area of production/service request.
6. Monitor compliance to Rohs, Safety, Environment Re Regulatory requirements

Education

BS/M

Company Description

Additional Information

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Accounting/Auditing
Industries:Consumer Electronics
Employer Job ID:29216341en
Job ID:6868898

(15)

Supplier Quality Engineer - Accessories

Apple - Shanghai (China APO Only) -China (Shanghai City, China)

Key Qualifications

    Minimum 5 years quality assurance experiences with advanced knowledge in Change Control, Corrective and Preventive Action, FMEA, and measurement correlation, etc; Experiences in acoustic quality, process engineering or test would be a plus;
    Good written and oral communication skills, fluent in English and detail oriented;
    Six Sigma Black Belt preferred;
    On site build support; willing to work from OEM factories in Shenzhen/ Shanghai;
    Willing to work independently and travel frequently upon request (mainly in Asia).
    Team player, self-motivated, result oriented & detailed oriented;

Description

Responsibilities

➢Manages supplier quality assurance during mass production to meet Apple’s quality requirements: Reviews IQC rejects; involves with sub tier supplier quality issues & drives for quality improvement; monitors FATP fallout; reviews & drives supplier FACA;

➢Interacts with cross-function teams in Cupertino & APO to drive yield rate improvement.

➢Ensures that suppliers deliver quality finish goods or parts, materials, and services: responsible for supporting the qualification and on- going quality improvement of earphone, cable, dock, etc; ensure supplier’s OQC sync up with OEM’s IQC.

➢Reviews Apple’s specs/requirements with suppliers, qualifies suppliers according to company standards, qualifies assembly lines and fixtures, and manages limit samples. Strong focus on cosmetic quality is required.

➢Review dimensional measurement systems in IQC, IPQC, OQC, and ORT to ensure high accuracy and correlation to other measurement systems in the supply chain.

➢Reviews test coverage compared to Engineering requirements and drives supplier capability to meet Apple’s test requirements. Work with suppliers to enhance their capability & tighten specs/tolerance.

➢Develops and prioritizes an auditing schedule to ensure that designated suppliers are audited on a regular basis to ensure good manufacturing practices and quality standards are met: e.g. factory audit from EVT, DVT, PVT, sustaining.

➢Evaluates suppliers’ internal quality functions to assess their overall performance and provides feedback in assessment of their operations.

➢Weekly operations reporting to include Early Field Failure Analysis, ECO/NPI changes, Reliability Test Report.

Education

BS degree in Electrical Engineering or Mechanical Engineering, with good knowledge of general manufacturing processes, engineering drawings, schematics, specs, test methods; Experiences in DFx (DFM , DFT...); ability to read a drawing and understanding the basics of metrology;

Company Description
Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.

Additional Information

Posted:August 16, 2013
Type:Full-time
Experience:Not Applicable
Functions:Quality Assurance, Engineering
Industries:Consumer Electronics
Employer Job ID:19754216en
Job ID:6868889

For more information and private discussion, send your CV to hrm.jwc@gmail.com